Contact Us

We're here to help.

At VELUNE & CO, customer satisfaction is our priority. Whether you have a question about your order, shipping, sizing, returns, or simply need assistance, our support team is ready to assist you.

Customer Support

📧 Email: support@veluneco.shop

Our support team typically responds within 24–48 business hours.

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name
• Order number (if applicable)
• A detailed description of your question or concern

Frequently Asked Topics

• Order Tracking
• Shipping Information
• Returns & Refunds
• Product Questions
• Size Assistance
• Payment Issues

Business Hours

Monday – Friday
9:00 AM – 6:00 PM (GMT)

Responses may take longer during weekends and public holidays.

Thank you for choosing VELUNE & CO.

We appreciate your trust and look forward to assisting you.